Shipping policy

All orders are shipped from just outside of Vancouver, British Columbia, Canada. Our current processing time is 3–5 business days, which includes preparing, packaging, and shipping your order from the date of purchase. Please note that this does not include transit time.

Shipping Times & Delays
Shipping estimates are approximate and may vary depending on your location and chosen shipping method. Once your order has been handed over to the courier, delivery times are beyond our control.

Delays can occur due to weather, postal service disruptions, customs, or other unforeseen factors. If your package hasn’t arrived by the estimated delivery date, please allow an additional 5–7 business days before contacting us.

Tracking & Lost Packages
Lantern & Lace is not responsible for missing or delayed packages shipped via untracked letter mail, as we are unable to locate or replace untracked shipments once they’ve been passed to the courier. For peace of mind, we recommend selecting a tracked shipping option at checkout.

International Orders
For orders shipped outside of Canada, customs duties, taxes, or import fees are the responsibility of the recipient.